Liability Policy

1. Payment Policy

Payment must be completed according to the agreed-upon invoice schedule.

• A non-refundable deposit is required to secure any booking.
  
  

• Remaining balances must be paid no later than 5 days before the event date, unless otherwise stated.
  
  

• Field reservations, umpires, scoring, and equipment setup will not be confirmed until the deposit is received.
  
  

• Late payments may result in delays, limited service availability, or cancellation of the booking.

2. Cancellation & Refund Policy

Cancellations made by the client will not receive a refund of the deposit under any circumstances.

• Cancellations made within 10 days of the event date require payment of 50% of the remaining balance, as operational resources and field reservations will already be committed.
  
  

• If ICF cancels due to internal reasons, any payments made will be refunded or credited toward a rescheduled date.
  
  

• Weather-related interruptions or emergencies fall under Force Majeure and may allow for rescheduling, but not automatic refunds.

3. Booking Timeline Expectations

To ensure smooth coordination and professional event execution, clients must follow booking guidelines:

• Events should be booked maximum 2 weeks in advance to guarantee field availability and staffing.
  
  

• Last-minute bookings may result in limited venue options or increased service fees.
  
  

• All event details (team lists, match format, equipment needs, timing, rules) must be finalized no later than 5 days before the event.
  
  

• Any changes made after this deadline are subject to approval and may not be accommodated.

4. Communication Guidelines

Clear communication is essential for safe and organized events.
Clients are expected to:

• Respond to messages, confirmations, and requests for information within 24–48 hours.
  
  

• Use professional, respectful communication with ICF staff and volunteers.
  
  

• Designate one team representative as the primary contact for scheduling, changes, and event coordination.
  
  

• Report any concerns, injuries, or rule issues immediately during the event so they can be addressed in real time.
  
  

ICF will:

• Provide timely updates regarding scheduling, field conditions, or changes.
  
  

• Communicate any delays, cancellations, or operational issues as early as possible.
  
  

• Maintain professional and reliable contact throughout the planning process and event day.

5. Disclaimer & Boundaries Statement

By participating in or booking an ICF event, all clients and players acknowledge the following:

• Cricket involves inherent physical risks, and ICF is not responsible for injuries, accidents, or medical issues occurring during warm-ups, gameplay, practices, or event-related activities.
  
  

• Participants play at their own risk and must handle all medical expenses or emergency services if needed.
  
  

• ICF is not liable for injuries caused by:
  
  

  • Acts of God or unforeseen circumstances
    
    

  • Unexpected field conditions
    
    

  • Collisions or contact inherent to cricket
    
    

  • Equipment failure not caused by ICF negligence
    
    

  • Actions of players or spectators
    
    

• ICF reserves the right to remove players or teams for unsafe behavior, disrespect, or violation of event rules.
  
  

• ICF does not provide medical insurance, transportation, or personal equipment unless specified.

Client Expectations Summary

By booking with ICF, clients agree to:

• Follow all payment policies and deadlines
  
  

• Respect cancellation rules
  
  

• Communicate clearly and on time
  
  

• Submit accurate event information
  
  

• Ensure all participants understand risks and responsibilities
  
  

• Cooperate fully with ICF staff and event procedures